The Weatherization Specialist provides advanced customer service, determines eligibility, daily/monthly log tracking, schedules Inspectors, prepares invoices, and reviews work orders for clients. Works under limited supervision.

ORGANIZATIONAL RELATIONSHIPS

1. Reports to: Weatherization Program Manager
2. Other: Collaborate with COG staff; federal, state, and local agencies and officials; COG Governing Body; Executive Director; and the general

DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities of this position include but are not limited to the following performance measures:

1. Determines eligibility
   1. Gathers required documents from applicant
   2. Reviews requested billing/usage histories
   3. Verifies ESI #s and citizenship
   4. Completes folder with labels
   5. Mails out approval/denial letters
2. Provide advanced customer/client services
   1. Assists clients/customers via phone, email, and in person.
   2. Answers questions or concerns the client may have about Weatherization or other programs available to the client
   3. Helps resolve any issues in an efficient and effective manner
3. Daily/monthly Log tracking
   1. Updates current client list in order to track the status of each applicant throughout the weatherization process
   2. Keeps monthly logs such as the monthly inspection sheet, contractor comparison sheet
4. Inspector scheduling
   1. Coordinates with clients, contractors, and inspectors to schedule initial, final, and QCI inspections
   2. Modifies schedules on an as needed or required basis
5. Prepares invoices and Building Weatherization Reports
   1. Prepares contractor invoices to complete check requests
   2. Updates contractor pay sheets used for tracking pay and allocations between funding sources
   3. Completes BWR’s on homes according to billings received and after inspections have been completed
6. Reviews work orders for clients
   1. Explains work orders assigned to contractor to the client
   2. Answers any questions regarding the work to be completed and questions on omission of specific services

Other Important Duties and Responsibilities: Perform other duties and responsibilities as required or assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Must have knowledge of federal and state rules and regulations related to assigned program and client interview techniques. Must be able to understand, apply and communicate rules, regulations and guidelines prepared by state and federal agencies relating to assigned programs; establish and maintain effective working relationships with supervisors, co-workers, program participants, service providers, and the general public; demonstrate proficiency in both written and oral communication; exhibit excellent computer skills including Word and Excel in a Microsoft Windows environment; analyze and interpret data; and identify problems and provide solutions. Must be able to demonstrate a high level of professionalism and maintain a positive attitude. Must be able to work in an open-office/cubicle-oriented work environment. Must have capacity to work in a multi-task work environment, either independently or as part of a team.

EXPERIENCE AND TRAINING

Four years high school or high school equivalency in general studies plus at least one-year relevant experience is preferred. Equivalent combination of experience and training which provides the required knowledge, skills and abilities for the position may be considered in lieu of degree.

CERTIFICATES AND LICENSES REQUIRED

Appropriate driver’s license or available alternate means of transportation.

WAGE 

$17.04/hr.  40 hours/week

For Immediate Release

2027 TxCDBG Regional Project Priorities

SHERMAN, June 22, 2026 – Eric Bridges, Executive Director of Texoma Council of Governments (TCOG) announced today an invitation to local elected officials, community stakeholders, and residents to participate in a public meeting to help establish regional project priorities for the 2027 Texas Community Development Block Grant (TxCDBG) Program administered by the Texas Department of Agriculture (TDA). The meeting is scheduled for Thursday, July 9, 2026 at 5:30p in the Eisenhower Room on the first floor of the TCOG building, 1117 Gallagher Drive, Sherman, TX.

Mr. Bridges stated, “The meeting will provide an opportunity for participants to offer input on the types of community development projects that should receive regional priority consideration during the upcoming funding cycle.”

The Texoma Council of Governments is a voluntary association of the local governments in Cooke, Fannin, and Grayson Counties. Established in 1968, the Texoma Council of Governments promotes economy and efficiency in the coordinated planning and development of the tri-county region through its community and economic development activities. Either directly, or through contractors, the Council provides housing, utility assistance, and weatherization services for low-income citizens in the region and assists the elderly through a variety of Area Agency on Aging programs. The Council also facilitates the delivery of grant funding for homeland security and criminal justice.

The event is open to all residents of Cooke, Grayson, and Fannin Counties – so gather those household chemicals, old paint, and cleaners and dispose of them safely and responsibly.