Section 8 Housing Specialist
September 14, 2022
Employment Opportunities
Customer Services Representative
September 14, 2022

Energy Services Specialist

SUMMARY OF POSITION

The Energy Services Specialist provides comprehensive assessment, planning, and coordination of the delivery of services to eligible individuals. Exercises discretion and independent judgment in the performance of duties with respect to matters of significance.

 

PROGRAM DESCRIPTION

The Energy Services Program includes the Comprehensive Energy Assistance Program (CEAP) which provides energy assistance up to pre-determined amounts for low-income households; the Weatherization Assistance Program (WAP) which provides for repairs which reduce utility costs by minimizing the infiltration of air; and the Community Services Block Grant (CSBG) Program which provides support for a range of services and activities which address the causes of poverty.

 

DUTIES AND RESPONSIBILITIES

The essential duties of this position include but are not limited to the following performance measures:

  1. Interpret federal, state and local regulations and implement management policies and operating practices as they relate to specific program assignments;
  2. Interview applicants to gather information and determine eligibility or appropriateness of available services;
  3. Develop a comprehensive service plan for eligible clients and commit financial and other resources to ensure service delivery;
  4. Monitor the delivery of services to eligible clients;
  5. Evaluate client status and update files as appropriate;
  6. Establish and maintain a working relationship with service providers;
  7. Provide program awareness through community outreach;
  8. Maintain records and data essential to the operation of the program in accordance with acceptable standards;
  9. Assist in budget preparation and identifying/pursuing funding opportunities by providing consultation and expert advice to management;
  10. Participate in short and long range strategic planning;
  11. Handle complaints, arbitrate disputes and resolve grievances with client and service providers;
  12. Attend training, meetings and conferences related to program goals as determined necessary by supervisor;
  13. 13. Perform other duties as required or assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Must be able to understand, apply and communicate rules, regulations and guidelines prepared by state and federal agencies relating to assigned programs; establish and maintain effective working relationships with supervisors, co-workers, program participants, service providers, and the general public; demonstrate proficiency in both written and oral communication; exhibit excellent computer skills including Word and Excel in a Microsoft Windows environment; analyze and interpret data; and identify problems and provide solutions. Must be able to demonstrate a high level of professionalism and maintain a positive attitude. Must have capacity to work in a multi-task work environment, either independently or as part of a team. Preferred knowledge of federal and state rules and regulations
related to assigned programs; sound budgetary practices; and client interview techniques.